PRODUCT FEEDBACK
Help us improve our products and services
Executive Summary
SCANDIC FINANCE GROUP LIMITED values community-driven innovation. The "Product Feedback & Suggestions" section is a vital portal for gathering insights to improve our functionality, security, and user experience.
- Objective: Collecting actionable feedback for features, usability, and security vulnerabilities.
- Eligibility: Open to all registered customers, partners, and stakeholders.
- Terms: Submissions are voluntary and do not entitle the submitter to remuneration or guaranteed implementation.
SCANDIC FINANCE GROUP LIMITED
by Scandic Banking Hong Kong
Room 10, Unit A, 7/F
Harbour Sky, 28 Sze Shan Street
Yau Tong, Hong Kong – SAR / PRC
79325926
Head office telephone number in Switzerland, Zurich: +41 44 7979 99–85
Email: Office@ScandicFinance.Global
In cooperation with:
in cooperation with:SCANDIC ASSETS FZCO
Dubai Silicon Oasis DDP Building A1/A2
342001 Dubai / United Arab Emirates
Phone: +971 56 929 86–90
Email: Info@ScandicAssets.dev
Commercial register:View Register
In cooperation with:
in cooperation with:SCANDIC TRUST GROUP LLC
IQ Business Centre Bolsunovska Street 13-15
01014 Kyiv / Ukraine
Telephone HQ – United Kingdom of Great Britain and Northern Ireland, London: +44 7470 86 92–60
Email: Info@ScandicTrust.com
Commercial register:View Register
In cooperation with:
in cooperation with:LEGIER BETEILIGUNGS GMBH
Kurfürstendamm 14
10719 Berlin / Federal Republic of Germany
Berlin Commercial Register: HRB 57837
Phone: +49 (0) 30 9921134–69
Email: Office@LegierGroup.com
Commercial register:View Register
Legal notice:
SCANDIC ASSETS FZCO, LEGIER Beteiligungs GmbH and SCANDIC TRUST GROUP LLC act as non-operational service providers. All operational activities are carried out by SCANDIC FINANCE GROUP LIMITED, Hong Kong, SAR-PRC.
Continuous improvement is central to SCANDIC. We collect feedback to evaluate new features, improve user interfaces, and identify security or quality issues before they impact the wider community.
Feedback can be submitted by registered customers, platform users, institutional partners, and other stakeholders who interact with SCANDIC products. We reserve the right to reject content that violates laws or policies.
Feature Suggestions
Ideas for tools, usability, and accessibility improvements.
Service Feedback
Experiences with onboarding, KYC, and support processing.
Inaccuracy Reports
Notifying us of outdated project information or data errors.
Security Vulnerabilities
Reporting technical leaks or phishing attempts prioritised by our IT team.
Feedback must be submitted via integrated portal sections or dedicated contact forms. For security-related reports, we may require prior identity authentication for your protection.
Security reports are handled with the highest priority. We check reports promptly and take technical or legal measures to mitigate risks. Disclosure of processing status may be limited for safety reasons.
By submitting feedback, you grant SCANDIC a worldwide, free, and unlimited right to use the ideas for product development. There is no entitlement to remuneration, nor a guarantee of implementation.
All feedback is treated according to our privacy policy. Submitters should avoid sharing sensitive personal data of third parties or trade secrets without explicit request.
Drafted, signed and approved:
The Board of Directors of SCANDIC FINANCE GROUP LIMITED
Hong Kong, PRC, 1 January 2026
Legal representation: Clifford Chance, global law firm